THE IGEA App Support

Welcome to THE IGEA Support Center. Here, you'll find answers to frequently asked questions, a step-by-step installation guide, and an overview of how to use the app to access essential healthcare services.


What is THE IGEA App?

THE IGEA is a digital healthcare app providing access to healthcare services such as doctor consultations, health record management, and appointment booking. The app aims to make quality healthcare accessible from anywhere.

How do I register on THE IGEA App?

Open the app and select “Sign Up.”
Enter your mobile number, and you'll receive an OTP for verification. After verifying your OTP, complete your profile information to start using the app.

What features are available in THE IGEA App?

THE IGEA offers:
Telemedicine Consultations: Connect with doctors from anywhere. Appointment Booking: Schedule in-person or online consultations. Health Record Management: Store and access your health records securely. Partner Consultations: Our franchise partners provide healthcare consultations in remote locations.

How secure is my data on THE IGEA App?

We prioritize your privacy. All health data is encrypted and stored securely in compliance with industry regulations.

Can I access THE IGEA App on multiple devices?

Yes, you can log in on multiple devices. Your data is synced across devices using your registered account.

For iOS

  • Open the App Store on your iOS device.
  • Search for “THE IGEA” in the search bar.
  • Tap on Get to download the app.
  • Once downloaded, open THE IGEA App.
  • Sign Up or Log In with your mobile number.

    For Android

  • Open Google Play Store on your Android device.
  • Search for “THE IGEA” and select it from the search results.
  • Tap on Install to download and install the app.
  • Open THE IGEA App after installation and Sign Up or Log In.
  • Using THE IGEA App
  • Getting Started
  • After logging in or creating an account, you can start accessing healthcare services:

Getting Started

  • After logging in or creating an account, you can start accessing healthcare services:
  • Home Screen: This is your central dashboard for accessing all app features, including appointments, consultations, and health records.

Booking a Consultation:

  • Select Consultation from the home screen.
  • Choose Telemedicine or In-Person consultation.
  • Select a doctor, time, and date that suits your schedule, then confirm the booking.

Managing Health Records:

  • Go to the Health Records section.
  • You can upload, view, and share medical documents directly with your doctor during a consultation.

Partner Consultations:

  • For users in remote locations, the app offers consultations via our franchise partners. Select the Partner Consultations option and follow the prompts to schedule.

Additional Features

  • Notifications: Receive reminders for upcoming appointments and health tips.
  • Settings: Update your profile information, manage notifications, and access help.
  • Secure Payments: Use our encrypted payment options to pay for consultations directly through the app.

Need More Help?

For further assistance, contact our support team at info@theigea.com or call our helpline at +91-7676285913.